Doctor Easy Medical Products Corporation offers a 30-day money back guarantee on all of the products it sells. If you are not satisfied for any reason, we encourage you to first call our knowledgeable staff to see if they can answer any questions about our products which may help you better use your products. However, if you should still wish to return your items, please ship the complete item, in its original condition, in its original packaging to: 1029 Blanding Blvd., Suite 701, Orange Park, FL 32065 and we will refund the charges for the returned items. Please note, we do not reimburse shipping charges or return shipping charges.